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⚠️ Emergency Alert 04-02-2026: DPW Notice: A water shut-off is scheduled for the Matondi Square area (Prospect Street and Holliston Street on Village Street) on Friday, April 3. This will occur from midnight until 5:00 a.m. We appreciate your patience while these necessary improvements are made.

Water Bill Correction Letter

Below, please find the water bill correction letter from the Director of the Department of Public Works. The letter offers a detailed explanation of how the events unfolded and the steps that will be taken to make the corrections. 

bill correction letter 3.6.23