Make sure you had everything out by 7am on the day of your pickup.  Check the schedule on your curbside chronicle to see if your day was pushed back due to a Holiday.  Make sure your trash is in Medway yellow bags. Make sure your recyclables are in the Medway recycle cart.  The carts must be placed approximately 3 feet from the curb with the arrows on the cart lid pointed towards the street.  If the item was a special Tuesday pickup it must have been scheduled by 3pm the Friday prior in order to be on the following Tuesday’s schedule.  Make sure that you did not put out more than one bulky item at a time.

If you have done everything according to the rules, then we also ask that you be patient.  Trash routes are not always the same and the exact time of your pick-up can vary.  What is picked-up at 11:00 am one week, may be picked-up 7:00 am the next week.  If you placed your items out before 7:00 am, please allow sufficient time for the contractor to complete their route.  If your items have not been picked-up after 3:00 pm, contact the Department of Public Works office at 508-533-3275 to report the problem.  If you are late getting your recyclable items out or missed the day, you can always bring items to the recycling center for disposal during their normal operating hours.  Yellow trash bags can also be brought to the Recycle Center.