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⚠️ Emergency Alert 01-15-2025: Town offices will be closed on Monday, January 20, 2025, in observance of Martin Luther King Jr. Day.

Faqs

What is an Easement?

An easement is essentially a right of way access agreement between a public or private entity and a...

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Why are my water and sewer charges so high?

There may be several reasons for this:  a new rate change, outside water use such as for lawn...

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Is there currently a water ban in effect?

The Town's Water Withdrawal Permit from the Department of Environmental Protection also mandates...

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I have a question about my water and sewer bill, how can I get help?

By calling the office at (508) 533-3208 or visiting in person, our staff will gladly assist you in...

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I want to connect to Town Sewer or Town Water, what do I have to do?

First you need to find a contractor who is a licensed drain layer in the Town of Medway.  We...

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I just purchased a property in Medway, is there anything that I need to do with the Water and Sewer Department to activate my utility account?

Yes, a new owner form is required to start the new owner on the account.  We request...

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I want to seed my lawn; what is the guideline for watering?

NEWLY SEEDED LAWNS MAY BE WATERED DAILY FOR THE FIRST TWO (2) WEEKS, AFTER WHICH THEY WILL BE...

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I am selling my property, is there anything that I need to do with the Water and Sewer Department before the closing?

Yes, please call the office at (508) 533-3208 to schedule a final water and sewer reading....

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Does the Board of Water and Sewer Advisory Board hold regular meetings open to the public?

Yes, the Advisory Board meets monthly and is always open to the general public.  Resident...

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How do I dispose of paint?

Water-based paints such as latex paint are non-hazardous and can be disposed of in regular trash...

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Is there a limit to how many yellow bags I can put out?

No, you may put out as many yellow bags as you like.  They must be tied and can either be in a...

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How often is trash billed?

Trash is billed quarterly (4 times per year every 3 months) in August, November, February, and May...

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A Town owned tree just fell on my property. Who do I call for removal and damage claims?

The laws governing responsibility and liability for trees is the same regardless of the owner. If a...

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I traded my vehicle in for a new one and my sticker was on the old car, how do I get a new sticker?

You can get a new sticker at the Recycle Center (46 Broad St.).

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I have a Commercial vehicle and need to bring some items to the Recycling Center. How do I obtain a permit?

Medway residents who are in the Town Trash Program needing to use a Commercial vehicle to bring...

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When is my trash and recycling collection day?

To find your trash day click on this link: Find your Trash & Recycling Day.

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